Users
From Administration, Users, admins can view and manage the members of your organization who use the SixMap app. For example, you can manually invite new users, edit user roles, and deactivate users. You can also manage whether a user must use multi-factor authentication (MFA), force a password reset, revoke all of a user's sessions, and edit a user's details.
To manage users, you must have the Admin role.
Updating a user's details revokes any current sessions for password resets and deletes the user's SSO/OAuth registrations.
To learn more about roles, see Roles. For information about how to automatically assign roles based on a user's email domain, SCIM group membership, or SSO connection, see Organization settings.
Invite a user
- Navigate to Administration, Users.
- Select Invite.
tip
If you don't see the Invite option, an admin needs to enable the Allow members to be invited by email option on the Organization page. For more information, see Organization settings.
- Admin: Grants full access in the SixMap app.
- Organization manager: Grants full access in the SixMap app except to the Administration pages.
- User: Granted to all users upon creation. Grants full access in the SixMap app except to the Change request form and the Administration pages.
- Select Invite to send the invitation. The invitation expires after seven days.
Edit a user
- Navigate to Administration, Users.
- Select the menu under Actions next to the user you want to edit, and select Edit member.
- To update the user's information, under Details, select Edit, update the name and email address as necessary, and then select Save.
- To modify the user's role assignments and authentication requirements, in the Access requirements & permissions section, select Edit, update their settings, and select Save.
- Under Role assignments, select Revoke from the Action column to remove an existing role or select Add Role assignment to manually add a role. If your organization automatically assigns a role based on criteria such as the user's email domain, you can't edit the role.
info
We automatically assign all users to the User role.
- To require the user to set up and use multi-factor authentication (MFA) on each login, enable Require MFA for this Member.
- To exempt the user from your organization's primary authentication policy, such as to update SSO configuration in the case of a lockout, enable Exempt Member from your primary authentication policy and then confirm your selection.
- Under Role assignments, select Revoke from the Action column to remove an existing role or select Add Role assignment to manually add a role. If your organization automatically assigns a role based on criteria such as the user's email domain, you can't edit the role.
- To force a password reset or force the user to log out, select Reset password or Revoke all sessions under Authentication management.
- If necessary, select Deactivate Member under Danger zone.
Deactivate a user
To delete all of a user's authentication factors and revoke their active sessions, navigate to Administration, Users. Next, select the menu under Actions next to the user you want to deactivate and select Deactivate.
If necessary, you can reactivate the user and restore their email address. However, you must manually restore other authentication factors and role assignments.